Terms & Conditions

By downloading, installing, or using the DateEmber app or website, you agree to these Terms & Conditions. If you do not agree, please do not use DateEmber.

These Terms form a legally binding agreement between you and DateEmber ("we", "us"). We may update these Terms from time to time — we will notify you before significant changes take effect. Continued use of the app means you accept the updated Terms.

• You must be at least 18 years old to use DateEmber
• You must provide accurate information when registering
• You are fully responsible for your account and all activity on it
• You must not have been previously banned or suspended from DateEmber
• DateEmber staff will never ask for your password

DateEmber is a space for genuine, respectful human connection. When using the app, you agree to:

• Be honest — represent yourself truthfully in your profile
• Be respectful — treat every user with basic decency and kindness
• Accept rejection gracefully — do not repeatedly message someone who has declined
• Not send unsolicited explicit, sexual, or inappropriate content
• Not use discriminatory, abusive, or hateful language
• Meet matches safely — always in a public place for the first meeting

The following are strictly prohibited and may result in immediate account removal:

• Fake profiles or impersonation — using someone else's photos, name, or identity
• Misleading or deceptive content — content that misrepresents who you are
• Scamming or asking for money — soliciting transfers, gifts, or financial favours from other users
• Harassment or threats — sending threatening, abusive, or intimidating messages
• Sharing intimate images without consent
• Child sexual abuse material (CSAM) — will be reported to law enforcement immediately
• Illegal content — content violating the IT Act, IPC, POCSO Act, or any applicable Indian law
• Platform abuse — hacking, scraping, or automated access to DateEmber's systems
• Commercial activity — advertising, promoting services, or soliciting other users for business

• You own your content — photos, bio, and messages belong to you
• By uploading content, you give DateEmber a limited licence to display it within the app to provide the service. This licence ends when you delete the content or close your account
• We will never use your photos in advertising without your explicit written consent
• You are responsible for ensuring you have the right to share any content you upload
• Do not upload explicit content, content belonging to others, or photos of minors

We reserve the right to suspend, restrict, or permanently remove any account that violates these Terms.

• Minor violations — warning issued; content may be removed
• Repeated or moderate violations — temporary suspension
• Serious violations — permanent ban
• Criminal activity — reported to relevant Indian law enforcement

To appeal a decision, email support@dateember.com. We will review and respond within a reasonable time.

• DateEmber is provided "as is" — we make no guarantees about finding a match or relationship outcome
• We are not responsible for the behaviour of other users on or off the app
• We may take steps to improve user safety such as reviewing reported content, but cannot guarantee complete safety
• The app may occasionally be unavailable due to maintenance or technical issues
• To the extent permitted by Indian law, DateEmber's liability is limited to the amount you paid us in the past 12 months
• Your rights under the Consumer Protection Act 2019 are not affected by these limitations

We may update these Terms from time to time to reflect changes in the app, legal requirements, or our policies. We will notify you in-app before significant changes take effect. Continued use of DateEmber after changes are posted means you accept the updated Terms.

If you do not agree to the updated Terms, you should stop using the app and may delete your account at any time.

• These Terms are governed by the laws of India, including the IT Act 2000, Consumer Protection Act 2019, and Indian Contract Act 1872
• Any disputes shall be subject to the jurisdiction of courts in India
• We encourage you to contact us first — most issues can be resolved quickly and fairly by email
• Consumer disputes may be raised with the National Consumer Disputes Redressal Commission (NCDRC)
• Cybercrime complaints can be filed at cybercrime.gov.in

Questions about these Terms? Reach out — we'll respond within 5 business days.